It is the largest business in the world…but rarely relies on business models or principles to be make its governance effective and efficient.
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We should expect exceptional stewardship from elected officials as the money they spend comes from hard-working people.
The Robotic Process Automation (RPA) Initiative aims to determine the impact of RPA on government effectiveness and efficiency.
Our chief executive officer must take a leadership role by embracing transparency of government to increase trust in government institutions.
Governments around the globe face similar issues: How can programs be effective and efficient? How can impact be measured?